Blog is on pause, but please do enjoy my tweets :)

Focus on the detail

If iPhone hasn't shown us anything else, but the fact that paying attention to detail is all worth it. My colleague bought a new shiny heart rate monitor, in an instant we knew there's something wrong. -Why on earth Suunto didn't but some effort to make the display centralized?! -The size might be the answer from the engineers, but that's not enough for the customer.

Banking is another businness where details matter. Without commenting more about Sampo-bank's major disaster with security problems in their net-banking, more- personal crisis can be arranged by for example Nordea bank in Rovaniemi. Details were taken care, when I sold my half of an apartment. The payment was not placed on to my account dispite personal attendance. The next day the situation was noticed and the correction was that the sum was directed to my account and the account was simultaneously configured to be visible to the buyer. -Truly unbelievable..

1 comment:

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