A job too well done?

In the morning I made our regular oat porridge and while rinsing the pot I started to think that how far the qualities of oat flakes are tuned to enable easy washing of the pot.

Sometimes doing a really good work can end up ruining the rest of the process. Lately I been pondering how to open up this paradox with an example. This might not be the best of examples, but I promise to discuss this issue further in the next post about What hit Nokia.


If I ever got an assignment to develop a better porridge, I would probably consider rinse-ability as one of the most important issues to solve. Likely I would find it as a pain point in user research and likely that would be something what I could develop and the management would like it because it could be easily measured..

Totally other story might be that is it wise.
People might appreciate actually more organic, unprocessed flakes.
But that wouldn't be my business - so most probably I'd end up overdoing and ruining the whole point of eating oat porridge.