Curiosity, empathy and analytical approach to behaviors lead to customer understanding, and finally to successful products and services.
Blog is on pause, but please do enjoy my tweets :)
Fiskars - keeping up the brand?
When a company starts to gain size, daughter companies and additional product categories, the problems in keeping the product portflio in tact start to form. This and pirate-copies about the products create a challenge for a consumer.
I found these. -Please somebody tell me that the restaurant made a quickfix and these are not in the market!
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