Product features creating the user experience?

I was reading UXelements -blog, and that reminded me of one of my favorite Top Gear clip (below).

What the reviewer has is what so many corporate people (that design and build products) lack, he is passionate about the product (in this case cars).
This is what makes this review so funny and accurate, it shows so much of what is going on in product development where the essence of a product gets lost behind menus and ridicules decisions.

Note that the tone changes around 10 mins, but the beginning is the best part from the UX point of view ;D