Banking is another businness where details matter. Without commenting more about Sampo-bank's major disaster with security problems in their net-banking, more- personal crisis can be arranged by for example Nordea bank in Rovaniemi. Details were taken care, when I sold my half of an apartment. The payment was not placed on to my account dispite personal attendance. The next day the situation was noticed and the correction was that the sum was directed to my account and the account was simultaneously configured to be visible to the buyer. -Truly unbelievable..
Curiosity, empathy and analytical approach to behaviors lead to customer understanding, and finally to successful products and services.
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Focus on the detail
Banking is another businness where details matter. Without commenting more about Sampo-bank's major disaster with security problems in their net-banking, more- personal crisis can be arranged by for example Nordea bank in Rovaniemi. Details were taken care, when I sold my half of an apartment. The payment was not placed on to my account dispite personal attendance. The next day the situation was noticed and the correction was that the sum was directed to my account and the account was simultaneously configured to be visible to the buyer. -Truly unbelievable..
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